Internal QA · Chat → Email Escalation

This is the way to test the widget.

Start a chat below to walk through the Tier 1 → Tier 2 handoff — macro, notification, and routing, all in one small green package.

Grogu in his hover-pram
Test checklist: open the chat bubble, send a message, escalate the resulting ticket with the Escalate to Tier 2 macro, then confirm the email lands and the ticket shows in the Tier 2 view.